Cancellation Policy

Effective Date: June 27 2024

At Expressionz Travels, we strive to provide our clients with the best travel experiences. However, we understand that sometimes plans change. This cancellation policy outlines the terms and conditions for cancellations and refunds for our services.

General Policy

Non Refundable Policy:

All bookings made through Expressionz Travels are nonrefundable. This includes hotel bookings, tours, vacation packages, and any other travel-related services.
Once a booking is confirmed and payment is processed, it cannot be canceled or refunded.

Supplier Policies:

Our cancellation policy is also guided by the terms and conditions of our suppliers (e.g., airlines, hotels, tour operators). Each supplier may have their own cancellation policies and fees, which will be communicated to you at the time of booking.
In the event of a conflict between our policy and a supplier’s policy, the supplier’s policy will take precedence.

Exceptions

While our general policy is nonrefundable, there may be exceptional circumstances under which a partial refund or credit may be considered. These include:

Supplier Cancellations: If a supplier cancels a service (e.g., a hotel stay or tour) and issues a refund to us, we will pass this refund on to you, minus any applicable administrative fees.
Force Majeure: In cases of force majeure (e.g., natural disasters, pandemics), we will work with our suppliers to secure refunds or credits. However, this is not guaranteed and will be handled on a case-by-case basis.

Process for Cancellations and Refunds

1 Requesting a Cancellation:

To request a cancellation, please contact our customer support team at support@expressionztravels.com. Provide your booking details and the reason for your cancellation.
Our team will review your request and communicate with the relevant suppliers on your behalf.

2 Refund Process:

If a refund is granted by the supplier, we will process it within 30 business days of receiving the refund from the supplier.
Refunds will be issued using the same payment method used for the original booking.

3 Administrative Fees:

Any refunds issued may be subject to administrative fees to cover the costs incurred by Expressionz Travels.

Contact Us

If you have any questions or need further clarification regarding our cancellation policy, please contact our customer support team:

Phone

9546665583

Email

support@expressionztravels.com

Social Media:

By making a booking with Expressionz Travels, you acknowledge that you have read, understood, and agreed to this cancellation policy.